Case Question

Case question using the information in this chapter, how would you dictate Jim to proceed? Using the information in the chapter, I agree with Jim OBrien. Although acquiring large customers is important, making m one and only(a)y is also important. Jim has a plan to ask their customers to reduce loading and unloading epochs. If they cannot reduce their time, Harder Transportation has no survival but to either emergence detention charges or consider move those customers. The sales organizations think these actions are against Hardens service strategy and they think approximately customers may even rebel.Some of Jim OBrien largest customers have very long pick up and throw up Off times. TO be successful Jim should make sure that their toss unfreeze is correct. A shift run is a route driven daily out of the pick up and drop off end point to collect freight for outbound or inbound moves. Two elements of the peddle run is its stem time and peddle time. Stem time is the time th at occurs when the driver leaves the terminal until the driver makes the first pick up or delivery. Peddle time is the time during which drivers is actually involved in the bracer and delivery of freight.The wall would tell Jim OBrien to proceed is he could go to the cardinal driver system. While one driver is driving the other is in the tie berth of the tractor. The sleeper team has been very successful. Having more than one driver may even reduce to loading and unloading times. That is a great concern for Jim, because some of his largest customers have long pickup and drop off times. The sleeper teams also could potentially reduce driver weary and fewer accidents. They have crude driving hours so it will help. The sleeper system would also reduce driving time.Another way Jim could proceed is he could compromise with his sales organization and his customers. Jim could make sure his peddle run is correct. Jim could compromise by reducing the stem time. If you decrease the stem time, you would increase the peddle time. The drivers would then spend less(prenominal) time driving. They would spend less time picking up and dropping off. The drivers would increase the productivity. Overall Jim OBrien should do what is best for Harder Transportation. If some customers rebel then Jim is going to need new customers.